Implementation
Hospital Software Implementation
That Minimizes Operational Risk
OptimaHMS follows a structured hospital software implementation model, where training, workflow alignment and stabilization are essential for success. Most hospitals go live in 2–6 weeks.
Our Implementation Phases
1
Workflow Study & Scope Finalization
- Current process mapping
- Required module confirmation
- Role and approval planning
2
Setup & Configuration
- Master setup and validation
- Tariff/rate chart configuration
- User roles and permissions setup
3
Department-wise Training
- Billing counter training
- IPD/ward workflow training
- Lab and radiology workflow training
- Accounts and reporting training
4
Parallel Run & Validation
- Controlled usage and validation
- Report accuracy check
- Workflow gap fixing
5
Go-Live + Stabilization Support
- Go-live planning and execution
- Stabilization support period
- Ongoing support handover
Migration Support
OptimaHMS supports migration based on feasibility and scope requirements:
- Existing data availability assessment
- Master mapping
- Patient history migration (optional scope)
- Cutover planning
Support SLA Model
Support SLA Model
- Ticket-based support workflow
- Defined response categories
- Escalation to functional and technical teams