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Implementation

Hospital Software Implementation
That Minimizes Operational Risk

OptimaHMS follows a structured implementation model designed for hospitals—where training, workflow alignment, and stabilization are essential for success.

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Our Implementation Phases

1

Workflow Study & Scope Finalization

  • Current process mapping
  • Required module confirmation
  • Role and approval planning

2

Setup & Configuration

  • Master setup and validation
  • Tariff/rate chart configuration
  • User roles and permissions setup

3

Department-wise Training

  • Billing counter training
  • IPD/ward workflow training
  • Lab and radiology workflow training
  • Accounts and reporting training

4

Parallel Run & Validation

  • Controlled usage and validation
  • Report accuracy check
  • Workflow gap fixing

5

Go-Live + Stabilization Support

  • Go-live planning and execution
  • Stabilization support period
  • Ongoing support handover

Migration Support

OptimaHMS supports migration based on feasibility and scope requirements:

  • Existing data availability assessment
  • Master mapping
  • Patient history migration (optional scope)
  • Cutover planning

Support SLA Model

Support SLA Model

  • Ticket-based support workflow
  • Defined response categories
  • Escalation to functional and technical teams
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Contact Information
Requirement Qualification (High Quality)